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Developing a truly global reach requires many organisational and structural tools. Intercultural communication is not just a matter of learning their language…not that we often do that anyway!
However, too often these tools do not help us understand the way our multi cultural colleagues and clients go about their commercial life, how they build business relationships, and what they expect in business meetings.
Building the right rapport with colleagues in other cultures is vital to successful cross border relationships. This means
- understanding their values and attitudes and how these translate into business practice
- being actively interested in how that culture’s communication works
- comprehending how multi cultural leadership is exercised and decisions taken
- understanding attitudes to teamwork and how disagreement is resolved
- learning simple intercultural conflict resolution skills and techniques
- being aware of what foreign colleagues expect of business presentations and the way they are delivered
- above all, showing real interest in the individuals you are working with
As a result of this it offers new business strategies and tactics to managers working with overseas colleagues
Ignoring the importance of these cross cultural dimensions has cost some of the world’s leading corporations tens, sometimes hundreds of millions of dollars. Companies like Daimler/Chrysler, Alcatel/Lucent, Marks & Spencer.
We have developed a powerful yet simple, behavioural and experiential methodology leading to the development of a cross cultural mindset. In this way international managers empower themselves to hold multiple points of view simultaneously and instinctively and manage harmonious and productive inter-cultural relationships.
The process is easy to apply and easy to sustain and creates a relationship pattern which encourages co-operation rather than potential resistance in a multi cultural environment.
Contact us for more information.
David Solomons
